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Cathy

Cathy

Billing Associate

Cathy received her diploma for Medical Assistant. She handles insurance claim processing and has been with Shelbourne Knee Center since 2011

Linda

Linda

Billing Manager

Linda has over 34 years of experience in medical billing and will help you set up payment arrangements and answer your billing questions. She has been with the Shelbourne Knee Center since 2009.

Lori

Lori

Verification/Referral Coordinator

Lori schedules new patients and will help you verify your insurance benefits and pre-certification requirements. She has been with the Shelbourne Knee Center since 2006.

Tara

Tara

Benefits Liaison

Tara will help you determine your out-of-pocket expenses for office or physical therapy appointments. Tara has been with the Shelbourne Knee Center since 2010.

Stacey

Stacey

Surgery Coordinator

Stacey will help you determine any surgery out-of-pocket expenses and pre-certification requirements. She has been with Shelbourne Knee Center since 2005.

Denise

Denise

Business Manager

Denise is responsible for accounts payable, payroll, benefits, surgery billing, medical records, and other related duties. She holds a Bachelor of Science degree in Finance from Indiana University. Denise has been with the Shelbourne Knee Center since 2004 and has been an employee of Dr. Shelbourne since 1982.

Marti

Marti

Marketing Manager

Marti earned a Bachelor of Science degree in Business Administration and MBA from Arkansas State University. She is responsible for managing the clinic’s brand, message, and advertising. Marti has been with the Shelbourne Knee Center since 2011.

Ruby Haley

Ruby Haley

Front Desk Coordinator

Ruby will welcome you to the Shelbourne Knee Center and check you in for your appointment. Once your appointment is complete, she can help schedule a return visit if necessary. Ruby worked at SKC from 2004-2008 and came back to the team in 2012.